Many of Council's fees and charges can be paid online using your credit card. Select this option to pay via our secure DigiCert payment gateway.

Payments can also be made via our telephone payments service 1300 954 297

Note: this service only accepts MasterCard and Visa payments.

General Enquiries on Council data relating to:
  • Planning Applications
  • Building Permit Applications
  • Building Notices and Orders
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    To lodge a new application or additional information on an existing application registered users should sign in above and then select Applications.

    If you regularly lodge applications with Council, click here to register.


    To lodge a request for certificates issued by Council you will need to be a registered user. Click here to register.

  • Land Information Certificate
  • Form 51 Property Information Certificate (conveyancing ONLY)
  • Form 51 (1 & 2) Property Information Certificate.
  • Form 51 Property Information Certificate (Building Works)
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    Lodge one of the frequently used customer service requests online.

    If you require urgent assistance or have a request which is not listed please contact Council on 8470 8888 during normal business hours.

    For after hours service please call 8470 8889.


    Food and Health Businesses lodge an application for plans approval for:

  • A Food Act Premises (e.g. Cafes, Wholesalers and other food handling premises)
  • A Public Health and Wellbeing Act Premises (e.g, Beauty Therapy, Tattooists, Ear Piercing premises, Rooming Houses)
    Click here for more information on Food Safety
    Click here for more information on Health Regulations.

    Apply for a Residential Parking Permit. A Parking Permit is required for people who have parking restrictions outside their home to park over the time limit.

    Apply for a Footpath Trading Permit

  • All dogs/cats aged 3 months or older must be registered with Council. The registration is renewable on April 10th each year. All animals being registered for the first time with this Council must also be microchipped. Proof of microchipping must be provided.

    Pensioner Concession applies to holders of a current Pension Concession Card (CentreLink or Veterans Affairs) or Veterans Affairs Gold Card specifying TPI or War Widow.

    Discounts do not apply for Health Care Card holders